When placing orders outside the United Kingdom, it is important to be aware of the customs regulations of your destination country.
Customer Responsibilities:
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All additional charges, such as import duties, local taxes, and customs fees, are the responsibility of the buyer.
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The amount of these charges varies according to the legislation of each country, and we have no control over their application.
Customs Process:
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In some cases, your local customs office may contact you directly to request payment of the fees before the package is released.
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Failure to pay may result in the retention, return, or destruction of the goods, for which we cannot be held responsible.
Delays & Additional Costs:
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Customs clearance times may affect the overall delivery timeframe.
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Storage or handling fees charged by the local postal service or customs authority are also the responsibility of the customer.
Recommendations:
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Please check your country’s customs regulations before placing an order.
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Be prepared for possible additional charges upon receipt of your order.
Our commitment is to ship your order with the correct documentation; however, we cannot intervene in the customs rules and policies of each country.